WHAT'S NEW

  • 2018.10.15 New Release System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from Oct 15, 2018 19:00 to Oct 15, 2018 24:00HKT, and during the specified time, card transactions may be delayed, not be properly processed or authorized.Normal services will be resumed shortly.We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2018.09.26 New Release System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from Sep 26, 2018 19:00 to Sep 26, 2018 22:00HKT, and during the specified time, card transactions may be delayed, not be properly processed or authorized.Normal services will be resumed shortly.We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2018.09.18 New Release Faster Payment System Service is Coming Soon!

    A new innovative payment platform, the 『Faster Payment System Service』, was unveiled by the Hong Kong Monetary Authority on 17th September 2018. UniCard, as one of the Stored Value Facility Licensee (license number: SVF0009), will launch the same name bank account top up service soon. For more information, please kindly pay close attention to UniCard official website  or Facebook.

    The UniCard MasterCard® Prepaid Card Terms and Conditions of FPS Services will be revised. For details, please refer to the below link: 
    UniCard MasterCard® Prepaid Card Terms and Conditions of FPS Services effective from 17 September 2018

  • 2018.08.27 Notification System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 09:00 PM HKT on 27 August, 2018 to 10:00 PM HKT on 27 August, 2018, and during the specified time, card transactions may be delayed, not be properly processed or authorized.Normal services will be resumed shortly.We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2018.07.24 New Release System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 09:00 PM HKT on 27 August, 2018 to 10:00 PM HKT on 27 August, 2018, and during the specified time, card transactions may be delayed, not be properly processed or authorized.Normal services will be resumed shortly.We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2018.04.18 Notification System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 08:00 AM HKT on 19 Apr. 2018 to 09:00 AM HKT on 19 Apr. 2018, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2018.01.29 Notification System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 08:00 PM HKT on 29 Jan 2018 to 09:00 PM HKT on 29 Jan 2018, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or (852)26206800

  • 2017.11.13 Notification System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 10:00 PM HKT on 14 Nov 2017 to 01:00 AM HKT on 15 Nov 2017, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected]; or (852)26206800.

  • 2017.10.24 Notification System Maintenance Notification

    Due to system upgrade, maintenance will be carried out from 10:00 PM HKT on 24 Oct 2017 to 11:00 PM HKT on 24 Oct 2017, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

  • 2017.10.10 Notification System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 10:00PM HKT on 10 Oct 2017 to 12:00AM HKT on 11 Oct 2017, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected]; or (852)26206800.

  • 2017.10.06 Notification System Maintenance Notification

    Dear Valued Customer,

    Due to system upgrade, maintenance will be carried out from 10:00 PM on 6 Oct 2017 to 12:00 PM on 7 Oct 2017, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

    Should you have any enquiries, please contact our customer service at [email protected] or 852-26206800.

  • 2017.08.30 New Release UniCard App is Available on Apple Store!

    UniCard App is Available on Apple Store!

  • 2017.07.13 Notification System Maintenance Notification

    Due to system upgrade, maintenance will be carried out from 21:00 on 13 July 2017 to 22:00 on 13 July 2017, and during the specified time, card transactions may be delayed, not be properly processed or authorized.

    Normal services will be resumed shortly.

    We apologise for any inconvenience caused and your patience is highly appreciated.

  • 2017.06.28 Notification System Maintenance Notification

    Due to system upgrade, maintenance will be carried out from 28/06/2017 20:00 to 21:00 HKT, during the maintenance, card transaction may be delayed not be properly processed or authorized. For enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2017.06.22 Notification System Maintenance Notification

    Due to system upgrade, maintenance will be carried out from 22/06/2017 21:30 to 23/06/2017 03:30 HKT, during the maintenance, card transaction may be delayed not be properly processed or authorized. For enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2017.06.13 Notification System Maintenance Notification

    Due to system upgrade, maintenance will be carried out from 13/06/2017 21:00 to 14/06/2017 03:30 HKT, during the maintenance, card transaction may be delayed not be properly processed or authorized. For enquiries, please contact our customer service at [email protected] or (852)26206800.

  • 2016.11.04 Notification HKMA SVF Licence Granted to UniCard

    HONG KONG, 4 November 2016 - UniCard Solution Limited (UniCard) is granted with the Stored Value Facility Licence by the Hong Kong Monetary Authority (HKMA) under Payment Systems and Stored Value Facilities Ordinance today. The SVF licence number of UniCard is SVF0009. UniCard is among one of the 13 companies in Hong Kong that are issued with this licence up to date.

    UniCard will be operating under the Payment Systems and Stored Value Facilities Ordinance with immediate effect.

    UniCard will continue to explore every opportunity that can enhance the electronic payment solution and services through our prepaid card in order to meet the different needs from our customers.