FAQs for Co-branding

Co-Branding

Co-brander is an organization or corporation who has business contractual relationship with UniCard, which allows them to run a prepaid card program.

Our co-branders are allowed to put their brand names on the card, which allows them to enhance brand awareness, cultivate customer loyalty, attract potential customers and conduct marketing strategies.

UniCard is a wholly-owned subsidiary of Airwallex, and is a payment solution company registered in Hong Kong. We are a Stored Value Facility licensee (license number: SVF0009) authorized by Hong Kong Monetary Authority, mainly providing Mastercard and UnionPay prepaid card solutions and co-branding program.

  Credit Card Debit Card Prepaid Card
Bank Account Not Necessary O Х
Credit Check O Х Х
Overdraft O Х Х
Address Proof O O O
ID or Passport O O O

Generally speaking, prepaid card is easier for the applicants to apply due to lesser restrictions and requirements compared with credit card and debit card.



Application

We cannot provide the exact time needed for card delivery due to different card distribution methods provided by co-branders.

You can send us an enquiry through Customer Service hotline at (852)2620 6800 or email us via [email protected]/[email protected] for further information.

There are several documents that are required to present during application process, please contact us through Customer Service hotline at (852)2620 6800 or Email via [email protected]/[email protected] for further information.

For more information about co-branding fees, please contact us through Customer Service hotline at (852)2620 6800 or Email via [email protected]/[email protected].



Eligibility

Yes, We accept the application from the citizens of Hong Kong and overseas nations.

Yes, to become our co-brander, the company must be registered in Hong Kong with valid HK bank account.

The minimum card order amount is 3,000.



Card Programs

Cardholders can use UniCard prepaid cards anywhere in the world where the trademark of Mastercard/UnionPay is displayed.

A Reminder: According to the regulation of HKMA, high-risk countries or areas may be unable to make transactions; monitored jurisdictional countries or areas are unable to make transactions. For further details, please contact us through Customer Service hotline at (852)2620 6800 or Email via [email protected]/cs@unicard.hk .

Regarding the fee, the cost varies depending on the card programs you apply. For further details, please contact us through Customer Service hotline at (852)2620 6800 or Email via [email protected]/[email protected].

Yes, there is. However, it depends on the prepaid card programs.

The maximum loading amount is HKD 75,000; however, depending on co-branding programs, the maximum loading amount might be different.

Please contact us through Customer Service hotline at (852)2620 6800 or Email via [email protected]/[email protected] for further information.

Currency is defaulted to HKD, but we do provide other currencies. For further information, please contact our Customer Service by hotline at (852)2620 6800 or Email via [email protected]/[email protected].



Card Management

UniCard provides different channels for reloading prepaid card which depend on the co-branding programs, please contact us through Customer Service hotline at (852)2620 6800 or Email via [email protected]/[email protected] for further information.

Yes, UniCard prepaid card supports ATMs withdrawal function; however, such function might not be applicable to some co-branding programs.



Others

We save the customer’s funds in a custodian account at the Bank of Communications in Hong Kong.